Thales flying to e-support the French Air Force

Thales is implementing an e-support solution for the French Procurement Agency (DGA) to ensure the operational maintenance of the French Air Force communication equipment.

This project, based on a yearly set price of repairs with a commitment on equipment performance and availability, covers more than 10,000 maintenance operations each year and is globally estimated at Euro 55 million over five years. It includes the follow-up of each item, technical support, training and documentation, on-line assistance and contractual activity reports.

The secure extranet and e-services deployed to provide these maintenance services will connect all the players in a network and guarantee real time control and assistance to the users.

This project is the result of the close co-operation between the DGA, the Aeronautical Equipment Maintenance Integrated Structure and associates of the ministry of Defence and Thales Communications.

Thales Communications says this strategic project demonstrates the company's will to take advantage of new information and communication technologies to develop a true maintenance community with strong partnerships and thus open a new era in the customer/supplier relationship.

REF XQQEE XQQAR